Presidential Postal Commission Final Recommendations

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The PDF  files of  the reports below can be found  at

http://www.treas.gov/offices/domestic-finance/usps/final_recommendations.html

Overview of Workforce and Technology Reports- Lean, agile Postal Service touted -SF Gate (excellent overview)

Report of the Workforce Subcommittee | Report of the Technology Subcommittee| Report of the Co-Chairs
Report of the Business Model Subcommittee|  Report of the Private-Sector Partnership Subcommittee

Comments on Recommendations from Postal Commission |Background of Postal Commission Members

Discuss Postal Commission Recommendations

Overview of Workforce and Technology Reports

WORKFORCE SUBCOMMITTEE

Keep collective bargaining for craft employees but amend the process significantly. The new negotiation process would last 180 days: a 90-day negotiation period, a 30-day mandatory mediation process, and if it fails, an immediate 60-day interest process. The 30-day mandatory process would be conducted by a mediator who would become a member of a three-person arbitration panel--with ALL three being NEUTRAL arbitrators. The process would incorporate the Last Best Final Offer mechanism, including a 10-day period in which both parties would have the opportunity to replace a recommendation, with one they wrote and support.

Make pensions and post-retirement health care plans subject to collective bargaining--for NEW HIRES only. The Postal Service could negotiate such issues as eligibility requirements and employee contributions.

Amend the "pay comparability" language in Title 39 to clarify the meaning of the term comparability. The new Postal Regulatory Board would determine comparable total compensation for postal employees. The board's determination would be enforced as a cap on TOTAL compensation for NEW employees. If the study finds that employees are receiving a premium, eliminate it over time.

Get the unions and the Postal Service to agree to a performance-base compensation program covering all employees and all managers. (This recommendation garnered the most conversation during the meeting and was one of only three recommendations that were not unanimous.)

Follow private sector best practices when developing a new grievance resolution process.

Repeal the cap on executive compensation and let the new Board of Directors set pay for officers and managers at levels competitive with the private sector (an idea the Mailers Council has long championed).

Revise the management structure to reduce the number of overhead employees at the headquarters level.

Give the USPS relief from existing workers' compensation legislation.

Change the way the Postal Service reports its retiree health care obligations. Consider funding a reserve account for unfunded retiree health care obligations.

Return responsibility for funding CSRS pension benefits relating to the military service of Postal Service retirees to the Department of the Treasury.

TECHNOLOGY SUBCOMMITTEE

Balance capital expenditures on new automation technology with consideration of outsourcing elements of the mail processing network.

Standardize the footprint for a mail processing plant.

Expand mail tracking technology.

Integrate facility automation efforts with the transportation network using Intelligent Mail technology, GPS and on-board computer technology so the USPS can track EVERY vehicle and communicate with them.

Offer personalized stamps and sell them online through the USPS website.

Work with the Department of Homeland Security to explore the use of sender identification on EVERY piece of mail.

Elevate the importance of the new Mailing Technology Strategy Council so it becomes the receptor of technology improvement ideas from anyone or any organization, and submit recommended technologies directly to the Board of Directors.

source: Mailers Council

Report of the Workforce Subcommittee Final Recommendations to the Commission

 The Workforce Subcommittee submits the following recommendations to the Commission:

1.                  Developing an Appropriately-Sized Workforce.  As the Postal Service works to meet the challenges of the 21st century, it must develop a world-class workforce appropriate to fulfilling its universal service obligation.  Fortunately, the Postal Service will soon be presented with a unique attrition opportunity with some 47% of current career employees eligible for retirement by 2010.  The Subcommittee urges the Postal Service to take full advantage of this attrition opportunity and to exercise maximum discipline in its hiring practices in order to right-size and realign its workforce with minimal displacement. (postalreporter: see Labor Force Schedule Optimizer System [SOS])

2.         Collective Bargaining: Process Improvements.  The Subcommittee affirms the collective bargaining process and recommends that it be retained.  However, the Subcommittee believes that the collective bargaining process can be improved to create additional incentives for the parties to reach negotiated settlements, and, when the parties fail to reach a negotiated settlement, to ensure that arbitration awards are made within a reasonable period of time.  In particular, the Subcommittee recommends the following:   

·                   Basic process.  A negotiation process, beginning 90 days prior to the expiration of an existing agreement, followed by a 30-day mandatory mediation process and, if mediation fails, an immediate 60-day interest arbitration process.

 ·                  Mandatory mediation and “Med-Arb.”  The 30-day mandatory mediation process would be conducted by a mediator who would become a member of the arbitration panel should mediation fail.  The purpose of the mediation process would be to either reach a negotiated settlement or to narrow the range of issues to be submitted to interest arbitration.  

 ·                  Interest arbitration.  The 60-day interest arbitration process would be conducted by a three-person arbitration panel comprised of three neutral arbitrators, one having served as the mediator.  The interest arbitration process would incorporate the Last Best Final Offer (“LBFO”) mechanism, and a 10-day period during which the parties would have a final opportunity to reach a negotiated settlement prior to the arbitration panel’s final award.

3.         Collective Bargaining: New Subjects.  The Subcommittee believes that the Postal Service’s pension and post-retirement health care plans should be subject to collective bargaining – meaning that the Postal Service and its unions should have the flexibility to develop new plans that are separate and apart from existing Federal pension and retiree health care plans.  However, the Subcommittee is also concerned about the uncertain impact such a change would have on the Federal system as a whole and on other Federal employees in particular.  As a consequence, the Subcommittee recommends that the Postal Service work with the Department of the Treasury, the Office of Personnel Management, and any other persons or entities deemed necessary to determine the impact separate Postal Service pension and retiree health care programs would have on the existing Federal systems.  As a first step, the Subcommittee recommends that:

 ·          The Postal Service be authorized to negotiate Federal Employee Retirement System (“FERS”) eligibility requirements and employee contributions;

  The Postal Service be authorized to negotiate the eligibility and retiree contribution requirements for the post-retirement health care component of the Federal Employee Health Benefit Program (“FEHBP”), specifically for future Postal Service retirees; and

 

·               The current statutory requirement that “[n]o variation, addition, or substitution with respect to fringe benefits shall result in a program of fringe benefits which on the whole is less favorable to the officers and employees than fringe benefits in effect on [July 1, 1971]” be repealed.

 

4.         Pay Comparability.  The Subcommittee recommends that the 1970 Act be amended to clarify the meaning of the term comparability, and that the new Postal Regulatory Board be authorized to determine comparable total compensation for all Postal Service employees.  In determining comparable total compensation, the Subcommittee recommends that the Postal Regulatory Board be authorized to determine the appropriate sector(s) of the private sector workforce to be used as the basis of comparison.  The comparability determination of the Postal Regulatory Board should be enforced as a cap on the total compensation of new employees.  In addition, if the Postal Regulatory Board determines that a total compensation premium exists for current employees, the Subcommittee recommends that it be authorized to determine the appropriate period of time during which the premium must be eliminated, and to review periodically its initial determination and the Postal Service’s progress in eliminating the premium. 

 

5.         Pay-for-Performance.  The Subcommittee believes strongly that performance-based compensation programs are effective tools that, when designed correctly, can be used to align the goals of management and labor and result in improved efficiency and service quality.  The Subcommittee, therefore, recommends that the Postal Service undertake a careful study of performance-based compensation programs for both management and represented employees, and that it work with the unions and management associations to design and implement a performance-based compensation program that is meaningful to Postal Service employees and assists the Postal Service in meeting its productivity and service quality goals.

6.         Grievances.   The Subcommittee believes that the current dispute resolution process must be revised if the Postal Service is to operate in accordance with the best practices of private sector companies with highly unionized workforces.  As a first step, the Subcommittee recommends that the Postal Service work diligently with its unions to implement best practice grievance procedures, including those recently implemented by the Postal Service and the National Association of Letter Carriers.

7.         Workers’ Compensation Claims.  The Subcommittee recommends that the Postal Service be provided relief from certain requirements of the Federal Employees’ Compensation Act (FECA).  Specifically, the Subcommittee recommends the following:

  The Postal Service should not be required to pay benefits until after the expiration of a three-day waiting period; 

 The Postal Service should be allowed to limit benefits to 2/3 of the maximum weekly rate; and

             The Postal Service should be allowed to transition individuals receiving workers’ compensation to the Postal Service’s retirement plan at such time as the employee would have become eligible for retirement notwithstanding the injury giving rise to the workers compensation benefits.

8.         Executive Compensation.  The Subcommittee recommends that the current statutory salary cap be repealed.  The Subcommittee further recommends that the Board of Directors be authorized to establish rates of pay for officers and employees at levels competitive with the private sector, and that performance be considered by the new Board of Directors as a key component of the pay for senior executives.

9.         Management Structure.  The Subcommittee recommends that the Postal Service restructure its management to eliminate redundant positions and geographical divisions and standardize and clarify job functions.  The Subcommittee also recommends that the new Board of Directors conduct a review of the entire management structure, size and cost to determine whether they are necessary and consistent with the best practices of the private sector and to require managers to justify their functions and the size of their staffs.

10.       Accounting for Retiree Health Care Obligations.  The Subcommittee recommends that the new Board of Directors review the current Postal Service policy relating to the accounting treatment of retiree health care benefits, and work with the Postal Service’s independent auditor to determine the most appropriate treatment of such costs in accordance with applicable accounting standards and in consideration of the Postal Service’s need for complete transparency in the reporting of future liabilities.  The Subcommittee also recommends that the Postal Service Board of Directors consider funding a reserve account for unfunded retiree health care obligations to the extent that the Postal Service’s financial condition allows.

11.       Funding Military Service.  The Subcommittee recommends that responsibility for funding CSRS pension benefits relating to the military service of Postal Service retirees be returned to the Department of the Treasury.

 

Report of the Technology Subcommittee Final Recommendations to the Commission

 The Technology Subcommittee submits the following recommendations to the Commission:

1.         Automation Technology.  The Subcommittee recommends that the Postal Service balance capital expenditures on new automation technology with consideration of outsourcing elements of the processing network.  The Postal Service should neither acquire excess capacity that would only be used during peak periods nor undertake functions that the private sector could perform more effectively and at less cost than the Postal Service itself.  Nonetheless, the Subcommittee acknowledges the steps the Postal Service has taken to automate its system for processing single-piece letter mail and welcomes the progress made in the automation of the processing of flats and packages. The Subcommittee recommends the continued development of an effective merging system that is responsive to customer needs and culminates in one bundle of mixed letters and flats for each delivery point.

2.         Processing Standardization. The Subcommittee recommends that the Postal Service study the problem of mail processing with the possible goal of redesign of the whole mail system, using the latest in 21st century technology.  The Subcommittee further recommends that the Postal Service examine every one of its “legacy systems” and question its purpose and whether it is needed.  In addition, the Subcommittee recommends that mail processing redesign include a standard or common footprint for each processing facility, with an identical level of technology and machinery in each.  This would allow easy shifting of personnel to manage the mail flow more efficiently.  The Subcommittee views this redesign study as complementary to the Postal Service’s current network rationalization initiative.

3.         Intelligent Mail.  The Subcommittee notes that the ability of the Postal Service to track individual pieces of mail can improve internal efficiency and satisfy postal customers that mail is delivered to the right location and on time.  The Subcommittee recognizes that technology to achieve this goal exists today and is now being used by some of the competitors of the Postal Service.  The Subcommittee recommends that the Postal Service work to put mail tracking technology in place on a timely and more comprehensive basis, so that it is available to all users, large and small, at an affordable price.

4.         The Transportation Network. The Subcommittee recommends that the Postal Service integrate its facility automation efforts with its transportation network by using Intelligent Mail technology, GPS, and onboard computer technology.  The Subcommittee also recommends that the Postal Service put in place a cost-effective system capable of tracking every vehicle on its route and allowing each vehicle to communicate in real time, either by voice or electronic communication, with appropriate fixed facilities.

5.         Improved USPS Website and Personalized Stamps. The Subcommittee recommends that postal services available at Post Offices should also be generally available on the USPS website and at Postal Service kiosks and contract stations at reasonable prices for all postal customers, from the individual to the large mailer.  The Subcommittee recommends the development and production of “personalized” stamps that are made available through appropriate sources, beginning with the USPS website.  These> stamps should be offered to postal customers at a reasonable premium.

6.         Security.  The Subcommittee believes that the events of 9/11 and the Postal Service anthrax incidents have increased the need to ensure security in the mail system.  The Subcommittee believes that a more secure system could be built using sender identified mail.  The Subcommittee recommends that the Postal Service, in coordination with the Department of Homeland Security, explore the use of sender identification for every piece of mail, commercial and retail.

7.         Evaluation, Acquisition and Deployment of Technology.  The Subcommittee acknowledges that the Postal Service recently created the new Mailing Technology Strategy Council to provide assessments of technology trends.  It recommends that the Council be strengthened to be an independent advisory body empowered to do more than provide assessments.  The Subcommittee believes the Council should not only originate ideas for improving the mail system, but should accept them from all sources, including the individual Postal Service user.  It should study, evaluate and recommend to the Postmaster General technologies that could be used to upgrade the mail system.  The Subcommittee recommends that the Postal Service management provide an annual report to the Board of Directors on the work of the Mailing Technology Strategy Council.  

**Links added by postalreporter

Recommendations Adopted by the Commission
Report of the Co-Chairs

The Commission Co-Chairs submit the following recommendations to the Commission:

1. Governance. In order to establish a governance structure that exemplifies the best practices of similarly-sized private sector corporations, the Co-Chairs recommend that the current Postal Service Board of Governors be transformed into a corporate-style Board of Directors with broad authority to oversee Postal Service operations. Further, the Co-Chairs recommend that the Board of Directors consist of three Directors appointed by the President, the Postmaster General, and eight independent Directors initially selected by the three Presidentially-appointed Directors with the concurrence of the Secretary of the Treasury. Thereafter, the eight independent Directors would be selected by the full Board of Directors with the concurrence of the Secretary of the Treasury. All Directors should be selected based on business acumen and other experience necessary to manage an enterprise of the Postal Service’s size and significance. Terms for all Directors should be three years with a mandatory retirement age of 70.

2. Management flexibility. The Co-Chairs recommend that the Board of Directors and senior Postal Service management be given greater flexibility to manage without the limitations imposed by statutory constraints. Specifically, the Subcommittee recommends: 1) allowing Postal Service management the flexibility to take advantage of corporate best practices as discussed in subcommittee recommendations; 2) allowing the Postal Service to set rates within limits established by a new Postal Regulatory Board without obtaining prior approval; 3) repealing the sub-limits placed on annual borrowing for capital and operating needs within the existing $3 billion annual limit on borrowing; and 4) allowing the Postal Service to retain earnings subject to limits established by the Postal Regulatory Board.

3. Accountability and Public Policy Oversight. In order to ensure that a Postal Service management with greater latitude has appropriate oversight, the Co-Chairs recommend that the Postal Rate Commission be transformed into a new Postal Regulatory Board with the responsibility to protect the public interest and promote public confidence in the fairness and transparency of postal operations. The new Postal Regulatory Board should have authority to: review and refine the scope of the Postal Service’s universal service obligation; clarify and refine the scope of the postal monopoly; regulate rates for non-competitive products and services; establish limits on the accumulation of retained earnings by the Postal Service; ensure financial transparency; obtain information from the Postal Service, if need be, through the use of new subpoena power; and review and act on complaints filed by those who believe the Postal Service has exceeded its authority. The Co-Chairs recommend that the new Postal Regulatory Board be comprised of three members who are appointed by the President and confirmed by the Senate, and that no more than two should be members of the same political party. Members of the Postal Regulatory Board should be selected solely on the basis of their demonstrated experience and professional standing.

4. Rate-setting Procedures. The Co-Chairs recommend that the existing rate-setting process be replaced with an incentive-based rate-setting methodology in which the Postal Regulatory Board: 1) establishes base-line rates and rate ceilings for non-competitive products and services; 2) reviews, in advance, rate requests for non-competitive products and services that exceed established rate ceilings; and 3) ensures that rates for competitive products and services are not cross-subsidized by revenues generated by non-competitive products and services. The Co-Chairs also recommend that the Postal Regulatory Board, upon written complaint, be authorized to conduct after-the-fact reviews of rate increases for non-competitive products and services, and, if necessary, to require adjustments to these rates when they are inconsistent with established rate ceilings. The Postal Regulatory Board should also be authorized to review, upon written complaint, whether a rate for a competitive product or service is being cross-subsidized by revenue generated by non-competitive products or services and to take appropriate remedial action. In conducting after-the-fact reviews, the Postal Regulatory Board should ensure that affected parties have an opportunity to participate, but should also ensure that the time-frame for the review is dramatically reduced from those permitted under the existing rate-setting process. The Co-Chairs suggest that participation by interested parties be limited to written submissions, and that all procedures require a final determination within 60 days.

Recommendations Adopted by the Commission Report of the Business Model Subcommittee

The Business Model Subcommittee submits the following recommendations to the Commission:
 
1. Basic structure. The Subcommittee recommends that the Postal Service continue to operate as an independent establishment within the executive branch with a unique mandate to operate as a self-sustaining commercial enterprise.

2. Mission. The Subcommittee recommends that the 1970 Act be amended to clarify that the mission of the Postal Service is to provide high-quality, essential postal services to all persons and communities by the most cost-effective and efficient means possible at affordable and, where appropriate, uniform rates. In doing so, the activities of the Postal Service should be limited to: 1) accepting, collecting, sorting, transporting, and delivering letters, newspapers, magazines, advertising mail, and parcels; and 2) providing other governmental services when in the public interest and where the Postal Service is able to recover the appropriately allocated costs of providing such services.

3. Monopoly. The Subcommittee recommends that the Postal Service maintain its current mail monopoly, and also retain its sole access to customer mailboxes. However, the Subcommittee also recommends that the 1970 Act be amended to: 1) authorize the Postal Regulatory Board to clarify and periodically review the scope of the mail monopoly; and 2) clarify that the Postal Service does not have the authority to alter the scope of the mail monopoly or to determine the extent of access to customer mailboxes.

4. Financial transparency. The Subcommittee recommends that the new Board of Directors voluntarily comply with applicable Securities and Exchange Commission reporting requirements. In addition, the Subcommittee recommends that the Postal Service periodically report on the allocation of costs among mail products and services in accordance with form, content, and timing requirements determined by the Postal Regulatory Board.

5. Processing Facilities. The Subcommittee recommends the creation of a Postal Network Optimization Commission (P-NOC), modeled in part after the Defense Base Closure and Realignment Commission, that would make recommendations relating to the consolidation and rationalization of the Postal Service mail processing and distribution infrastructure. The Commission recommends that the P-NOC be comprised of eight members appointed by the President with advice and consent of the Senate. Recommendations of the P-NOC, once submitted to Congress by the President, should become final, unless Congress disapproves them in their entirety within 45 days.

6. Post Offices. The Subcommittee strongly supports efforts already underway by the Postal Service to expand access to retail postal services at venues other than post offices, such as banks, grocery stores and other convenient locations. When the Postal Service determines that a “low activity” post office is no longer necessary for the fulfillment of its universal service obligation, the Subcommittee believes that the Postal Service should make every effort to maximize the proceeds from the sale of that facility. If the Postal Service determines that there is no adequate market demand for the purchase of a “low activity” post office, the Subcommittee encourages the Postal Service to work with state and local governments, as well as not-for profit organizations, to determine the means of disposition most beneficial to the local community. Such disposition could include transfer to a state or local government or not-for-profit organization, with or without reimbursement, as best serves the public interest. The Subcommittee also recommends that existing statutes limiting the Postal Service’s flexibility with regard to the closing and disposition of post offices be repealed and that similar provisions in annual appropriation acts be avoided.

7. Real Estate Asset Management. The Subcommittee encourages the Board of Directors to include policy goals and objectives relating to the active management of Postal Service real estate in future strategic plans. As a first step, the Subcommittee recommends that the Board of Directors obtain an independent appraisal of the current market values of its major real estate holdings. Further, the Subcommittee strongly encourages the Postal Service to use its current statutory flexibility to dispose of real estate assets to strengthen the Postal Service’s long-term financial position and provide benefits to the public in the form of moderated rate increases and improved products and services.

Recommendations Adopted by the Commission Report of the Private-Sector Partnership Subcommittee
 

The Private-Sector Partnership Subcommittee submits the following recommendations to the Commission:

1. Maximizing the Use of the Private Sector. The Subcommittee recommends that those Postal Service functions that can be performed better and at lower cost by the private sector be outsourced to the private sector.

2. Utilizing the Postal Service’s Core Strength: “The First Mile” and “The Last Mile.” The Subcommittee recommends that the Postal Service continue to explore opportunities to utilize its core strengths in the “first” and “last” mile of the mail delivery stream through the development of mutually beneficial partnerships with the private sector.

3. Expanding Retail Access to Postal Products and Services. The Subcommittee recommends that the Postal Service develop additional private-sector partnerships to better serve the consumer and expand access to postal products and services beyond the traditional post office.

4. Worksharing Discounts for Non-Competitive Products. The Subcommittee endorses the Postal Service’s development and offering of worksharing discounts. The Subcommittee recommends that the Postal Service continue to look for opportunities to offer discounts for additional workshared products and to expand opportunities for small mailers to participate in them, particularly as new technologies are developed, that reflect lowest combined private sector-postal costs. The Subcommittee also recommends that the new Postal Regulatory Board be required to conduct an expedited, after-the-fact review of a new worksharing discount upon written complaint by a party that the discount exceeds the costs avoided by the Postal Service. A discount that exceeds the costs avoided by the Postal Service should not be permitted. In addition, the Subcommittee urges the Postal Service to ensure that the expected savings from worksharing discounts are actually captured in the form of reduced costs.

5. Negotiated Service Agreements for Non-Competitive Products. The Subcommittee recommends that the Postal Service be given greater flexibility to enter into negotiated service agreements for non-competitive products. Specifically, the Subcommittee recommends allowing the Postal Service to enter into agreements based on general criteria established by the new Postal Regulatory Board. The Postal Regulatory Board should conduct an expedited, after-the-fact review of such agreements when a written complaint is filed.

6. Procurement Reform. The Commission believes that there is a significant opportunity to improve the Postal Service’s “bottom-line” through revision of its procurement regulations and the adoption of commercial best practices. Therefore, the Subcommittee strongly recommends that the Postal Service revise its purchasing regulations to maximize the flexibility given to it under current law and to reflect commercial best practices. The Subcommittee also recommends that Congress strongly support Postal Service procurement reform in acknowledgement of its substantial benefit to all ratepayers.

--Comments on Recommendations from Postal Commission : 

Burrus Assails Commission’s Work as ‘Fundamentally Dishonest’-

Bush Postal Commission Formalizes Recommendations-Catalog Age

Panel Recommends Leaner Postal Service Pay-for-Performance System Is Also Urged-Washington Post

Mailers Uneasy About Unions in Postal Reform-Direct

National Association of Postmasters: recommendations for postal reform "are far-reaching, substantial and controversial."

Commission Report from Steve LeNoir, president, LEAGUE of Postmasters

APWU Vows To Fight Postal Commission Proposals

Commission tackles collective bargaining, pay--Govexec

McHugh hopes Commission's report will drive reform at USPS-Govexec

Sen. Carper Criticizes Commission's Recommendations For Postal Workers

Statement of NALC President William H. Young Regarding Commission Action

Magazine Publishers of America applaud Commission Recommendations

Among other recommendations, the panel said USPS should allow customers to buy -- at a premium -- personalized stamps bearing their photograph or other image or inscription-ABCNews4

Postmasters League President Steve Lenoir|Senator Carper | Mailer Groups Approve of Commission Findings

Summary of Recommendations -Postcom.org| Changes For USPS Proposed|  Small-Town Post Offices May Face Closure

Postal Commission Reject Recommendations to Privatize USPS

Burrus: Recommendations Adverse to interests of postal workers| Panel urges Postal Service to consolidate

Postal Commission Endorses Rate-Setting, Other Reforms-Federal Times 7/16

If Money-Losing Post Offices are closed--95% of North Dakota POs Affected

--Some days Alexander ND Post Office takes in $60-Bismarck Tribune -7/16

Postal Commission Analysis of USPS Management Structure -Treasury.gov

Current Regulations Governing Closure of Post Offices

Small Post Offices could be replaced by Automated Postal Centers -4/1

APWU: Postal Collective Bargaining Serves America Well
APWU: Recommendations Adverse to interests of postal workers

NPMHU To Commission: Stay Away From Collective Bargaining Issues

NALC Urges Commission To ‘Tread Lightly' on Changing Bargaining Structure

Links to Comments on Recommendations from Postal Commission

Compensation and Incentive System Design Study

Analysis of: USPS Grievance Procedures| USPS Management Structure

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